Companies in this industry sell used merchandise such as clothing, antiques, furniture, books, and jewelry. Major US companies include Goodwill, The Salvation Army, Savers, and Winmark.
Demographics, consumer income, and consumer tastes drive demand. The profitability of individual companies depends on efficient procurement and effective merchandising. Large companies have advantages in marketing and finance. Small companies can compete effectively by offering specialty products, serving a local market, or providing superior customer service. The US industry is fragmented: the 50 largest US companies account for about 30% of sales.
Products, Ops & Technology
Major products include used clothing, footwear, and accessories (about half of sales) and used furniture, appliances, and other home furnishings (about 15%). Other products include antiques and home entertainment and recreation items.